FAQs

How do I log in to learn.icpg.org?

Visit our homepage for directions to create your account or log in. 

  

What do I do if I lost my password?

You can reset your password at any time.

  • Select “Login” at the top of the screen, or by selecting “Login” on our homepage. 
  • When you are prompted to enter your credentials, select “Forgot your password?" 
  • You will be prompted to create a new password. 

 

How do I reset my password?

  • Select “Login” at the top of the screen, or by selecting “Login” on our homepage. 
  • When you are prompted to enter your credentials, select “Forgot your password?" 
  • You will be prompted to create a new password. 

  

How do I register for an event?

  • When you browse our events and training, you will see a button on to “Register.” You can also find a Register button when you open the “More Information” tab of the event. 
  • There you will be prompted to log in and complete your registration. You can also register for multiple events by adding them to your cart and registering for them at once.

  

What payment methods can I use to pay for an event?

How do I print my CE certificate?

  • In your dashboard, you will find a button for “Transcript/Achievements.” Select this button to view your completed courses. 
  • Under each relevant course, there will be a link for “View/Print Certificate.” Select that link. 
  • Your certificate will open in a new window. Select "Print this page" to either print or save the document as a PDF.

  

How do I find my old CE certificates?

  • In your dashboard, you will find a button for “Transcript/Achievements.” Select this button to view your completed courses. 
  • Under each relevant course, there will be a link for “View/Print Certificate.” Select that link. 
  • Your certificate will open in a new window. 

  

How do I qualify for CE for live or recorded events?

You must be logged in for the entirety of the live or recorded event to qualify for CE. You must also answer the pre and post questions.

 

How do I subscribe to the ICPG Training/Events Mailing List?

Visit this link to subscribe to our mailing list. A new tab will open where you can provide your email address and name. Select "Sign Up" to receive updates from us!

When will the CE certificate be available following training?

Your CE certificate will be available oOnce you complete the post-event questions after the training.

  

Still have questions? No problem. Contact our team by selecting the button below.

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