Illinois Certification Board - PCGC Process Review and Questions - November '26
Includes a Live Web Event on 11/24/2026 at 11:00 AM (CST)
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- General Registration - Free!
Are you ready to take the next step in your professional development? Join us on November 24th at 11am with Dianne Williams from ICB!
This will be a 60-minute informative session that provides a comprehensive overview of the application process for the ICB PCGC (Problem and Compulsive Gambling Counselor) credential. Whether you're just beginning to explore the certification or are ready to submit your application, this session will walk you through the key requirements, timelines, and tips for success.
We'll conclude with an open Q&A segment, giving all attendees the chance to get their specific questions answered and gain clarity on the path to certification.
No continuing education will be offered for this training.
This project is funded in whole or in part by the Illinois Department of Human Services Division of Behavioral Health and Recovery.
Dianne Williams
Associate Director of Certification, Testing and Operations, ICB
Illinois Certification Board
With 27 years of experience in the field, Dianne Gutierrez-Williams serves as the Associate Director of Certification, Testing, and Operations at the Illinois Certification Board. In this role, she manages the certification processes, testing administration, and operational functions, ensuring the integrity, efficiency, and compliance of the credentialing programs.
Dianne brings extensive expertise in regulatory standards, program development, member platform management and organizational operations, along with a strong commitment to maintaining high-quality certification practices for the behavioral health workforce. Throughout her career, she has demonstrated a dedication to advancing ICB’s mission and by supporting professionals and ICB staff in achieving and maintaining industry credentials while upholding the highest standards of excellence.
Fun Fact about Dianne, she is a life long St. Louis Cardinal Fan.
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